- Tool intro
- Sources for images and files
- Supported formats
- Image editing
- Quality check
- Further details
1. Tool intro
The Upload tool allows your customers to upload their images and files to the customizer to personalize your items.
The tool is activated by default but you can change the way your customers use it or even totally disable it from the Printing Methods.
2. Sources for images and files
Upload multiple images from local storage or mobile image gallery;
Import images from Instagram or Facebook;
Pick images from Premium Photos, a database of over 140 million high-quality images and artworks. Read more here.
Your custom source: Zakeke allows you to integrate a third-party service as a source for images and files. Read more here.
3. Supported formats
Standard formats: JPG, PNG and SVG
if the file is in SVG format, customers can change the colors of the artwork. See this.
Files in PDF, AI, and EPS
Not all plans include this option by default and you may need to activate a specific addon to allow users to upload files in PDF, AI, and EPS.
When a customer uploads a vector PDF, EPS, or AI file, Zakeke automatically converts it to an SVG file in order to keep it as a vector file in the final print-ready file. This setting can be changed by activating the option "Convert vector PDF/ESP/AI to raster" in the Printing Methods and vector files will be converted to raster in the final output.For large PDFs, there is one more option: "Resize large PDF for better performance". Very large PDFs take a long time to upload to the product. If this option is activated, when customers upload a PDF file with a side greater than 30cm, the file is resized to 30cm, converted to raster, and then added to the product. This process allows for a faster upload time. Of course, for the final print of the product, the original PDF uploaded by the customer should be used because the file generated by Zakeke will be based on the resized PDF (which means that you do not have to use this system if you need the final output generated by Zakeke to fulfill the order).
After the process to generate print-ready files, some PDF files may show some differences (transparency, saturation, missing elements, etc) from the original uploaded. We strongly suggest double-checking the original PDF file uploaded by the client before fulfilling the order since Zakeke provides you with original files along with processed print-ready files.