Fonts

Overview

Zakeke comes with a list of pre-loaded fonts that you can expand by uploading your own fonts as well.

 

Managing Fonts

You manage and download the fonts from your Zakeke back-office > Settings > Fonts

Font styles compatible with Zakeke are:

  • Regular
  • Bold
  • Italic
  • Bold Italic

Notes

Warning

If you open the SVG print file of a customized order on a computer that doesn’t have the same font installed as the one used by your customer, the operating system will automatically replace it with a default fallback font. As a result, you might see—and potentially print—a different font than the one actually used by your customer.

From this section, you can download the default fonts provided by Zakeke to ensure that orders are processed correctly. Please note that the download only includes the default fonts supplied by Zakeke, not the ones you have uploaded.

 

Uploading your own fonts

Before you start

We recommend you change the name of your font using a unique name. This must be done from the font metadata, not just renaming the font file. You can do it by reading this guide: Fonts Error Messages

 

How to add your own fonts

In your Zakeke back-office, go to Tools >Fonts > Add

Accepted formats:

  • TTF (TrueType)
  • OTF (OpenType)

You can upload all fonts at once in a ZIP package.

Please note that the installation of new fonts may require a few minutes. After uploading the files, you will be taken to the Tasks tab on the Fonts page where you can check the status of the installation. Possible statutes are as follows:

  • Waiting - Your fonts have not yet been processed.
  • Processing - Fonts are being processed and will be installed.
  • Error - One or more fonts have not been processed.
  • Completed - Fonts have been successfully processed.

Once a font has been uploaded, it gets available in your customizer by default. Please note that it may take a few seconds for the font to be fully usable.

We advise you to place a test order using your font to make sure there are no errors in the output files.
 

Please note

If the font loaded into Zakeke does not include a regular version (for example, only the italic version is available), it may not render properly during product customization on Apple devices. In such cases, the browser may use a fallback font instead.

 

Error messages

If you have an error message you can see how to solve it via this guide: Fonts Error Messages

 

Managing fonts availability in the Customizer

Fonts availability is managed in the Printing Methods. By default, all fonts are available in a Printing Method, but you can limit the available fonts for a specific Printing Method. If so, do as follows:

  • Go to Printing Methods.
  • Choose or add a Printing Method.
  • In the section Fonts, you can select one or more fonts to associate with the printing method and the default font (it will be the default font when the customizer initializes).

    If you check All Fonts, it will associate all fonts available in your Fonts section to the printing method meaning that even if you upload new fonts later, they'll be available in that printing method by default.

 

Glyphs and Special Characters

In the Glyphs and Special Characters section you can enable a button for glyphs, symbols and special characters for your customers on your Customizer UI, as long as the selected font supports them.

 

 

In order to make it available for your customers, you need to enable the function in Settings > Fonts > Glyphs and Special Characters.
 

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