In this section, you can create and edit messages or alerts to show to your customers in the Zakeke customizer.
Types of messages you can create
Warning message for low-quality images
When a customer uploads an image or picture or chooses it from your galleries, Zakeke automatically checks if the image quality is good enough based on the size of the entire print area on the product and DPI value that you require. If the quality is not good enough, a message is shown to the customer suggesting the quality of the photo to be uploaded.
Other than edit the content of the message, you can also:
Disable the message if you don't want to show it to your customers.
Enable it, but make it dismissable by the customer.
Disable the "add to cart" button when the message appears (so that customers cannot ignore the message and place orders if the image resolution is too low).
How the threshold is calculated?
The warning message will be shown if the image has a resolution (in pixels) lower than this threshold: covered area (cm) x DPI (set in the printing method) / 2.54.
It's a message that appears as soon as the Customizer opens. You can use it to provide the customers with useful information on the tool or instructions on how to personalize your product. Read also how to embed a video in the message.
You may need to manage two different messages for logged in users and those unlogged, in this case you can use the Welcome message to unlogged.
|Message and Alert||what the user sees|
|Welcome message||Welcome message to unlogged||User Logged||User Unlogged|
|activated||activated||Welcome message||Welcome message to unlogged|
|inactivated||activated||x||Welcome message to unlogged|
|activated||inactivated||Welcome message||Welcome message|
Add to cart confirmation
It creates a message that appears when customers click on the "Add to Cart" button in the Customizer.
Warning for items outside the print area
It shows a warning to your customers when an element of the design goes outside the print area. You can make it that it disables the "Add to cart" button if part of the design is outside the print area.
Is a message that appears in the customizer, under the images upload button, useful for communicating that your customer has full legal rights to use the images he uploads.
You can also add an additional message to make confirmation mandatory.
How to embed a video in the messages
You can embed a youtube video in the messages.
Only videos from YouTube can be embedded.
How to do it:
In your browser, go to the YouTube video that you want to embed.
Under the video, click share.
Click the Embed word.
Then from the box that appears, copy the HTML code.
Go to your Zakeke admin panel and open "Messages and alert" section.
Select the message type and open it.
Click on the Embed symbol <>
Paste the HTML code and save.
We suggest you change the following values in the HTML code to have a good result for mobile devices: