Overview
AI Design Generator allows your customers to use AI to create their own product customizations. With this tool, customers can click the “Design with AI” button to generate unique designs directly on your products.
How it works
You can enable it from Creative Tools > AI Design Generator in the back-office.
When setting up the tool, you can choose the Interaction Mode, which defines how the AI will guide customers during the customization process:
Step-by-Step
The AI guides customers through customization one option at a time.Free Conversation
The AI introduces all customizable options and then engages in a natural, open conversation.Custom AI Behavior
You can define custom instructions to control how the AI interacts.
Once activated, the tool will be available across all your customizable products within the Visual Product Customizer.
Please note
The AI Design Generator is available only when customers are working on pre-designed templates. Freeform design creation is not supported yet.
For example: “Ask the user for the colors for Pattern.” “Ask for the text to replace ‘Your Name’.” Here, Pattern and Your Name are the element names you assigned to placeholders in the template, allowing the AI to interact with them more accurately.
To name an element, when you are in the template editor, click to select the element and enter the name in the “Element name” field.
See image below:
Customer Experience
When a customer is working on a pre-designed template, they will see a “Design with AI” button in the design summary panel, where all template design elements are displayed. Clicking this button allows them to generate AI-based customizations for the selected template elements.
See video below
Usage Controls
Usage Controls allows you configure settings to regulate how users access and interact with the tool, helping you prevent abuse and misuse.
You can choose whether the tool is visible only to logged-in users or to both logged-in users and guest visitors. You can also limit the number of requests available to each user, either per session or within a specific time period (e.g., allow a maximum of 10 requests in 15 minutes), allowing you to ensure fair usage and control costs.
They apply globally to the tool, not per rule, and appear on the tool main page once at least one rule is active.
Pricing
This tool uses a credit-based system managed through the AI Creative Tools Addon (Your Account > Addons > AI Creative Tools). Credits are consumed every time an output is generated or edited.
Credit consumption:
| Tool | Output | Credits | Notes |
| AI Image Generator & Editor | Generated image | 1 credit | |
| Generated graphic/logo | 1,2 credits | This option consumes more credits because it uses a dedicated AI agent optimized for logos and graphics. | |
| Edited image | 1 credit | ||
| AI Try-on | Generated image | 1,2 credits | |
| AI Lifestyle Scenes | Generated image | 1,2 credits | |
| AI Design Generator | Generated design (personalization) | Variable | Credit cost depends on the user’s interaction with the AI and the complexity/duration of the session. On average, a complete design consumes between 2 and 5 credits. |
⚠️ All generated outputs consume credits, even if the customer selects only one of them or aborts the generation process.
For example, if you configure the AI Image Generator & Editor to produce 4 outputs per prompt, generating those 4 images will consume 4 credits, even if the user ultimately selects only one. Similarly, if a user launches a product staging generation and aborts it before seeing the result, 1 credit is still consumed.
When you activate the tool, an initial 20-credit pack is provided for free. Auto-refill is enabled by default: when your credits run out, the first paid pack available is automatically purchased, ensuring uninterrupted service.
Credit Packs
| Credits | Price (€/USD/GBP) |
|---|---|
| 500 | 50 |
| 1000 | 90 |
| 2500 | 210 |
| 5000 | 400 |
You can purchase larger credit packs or disable auto-refill at:
Your Account > Addons > AI Creative Tools
⚠️ Note for Shopify users:
If your store runs on Shopify:
When activating the tool, the initial credit pack is provided for free, so no approval of charges is required. For any subsequent paid credit packs, you will be redirected to Approve Charge page in Shopify to confirm the purchase. Failing to confirm the approval will prevent the paid pack from being purchased, and the tool won't be available in your Customizer.
Auto-refill is not supported. When your available credits reach 20%, you will receive an email notification. You can manually purchase additional credit packs from: Your Account > Addons > AI Image Generator & Editor