Sales Channels

Sales Channels allows you to connect and manage multiple commerce channels to your Zakeke account. Sales channels are the different platforms where you sell your customizable products, such as Shopify, WooCommerce, Etsy, ...

This feature allows you to share all customizable products, including the ones with variants, among several platforms and manage all your orders and stores from a single Zakeke account instead of creating a separate account for each platform.

 

Summary

  1. How it works
  2. Creating and managing channels
  3. Sharing a customizable product across different channels

 

How it works

When you connect Zakeke with your store, that is the master integration. Then, you can add other websites to the same account as new channels to sell your customizable products. 

If you remove the master connection, all other connections got lost.

Also, all channels got billed on your master integration. Refer to the Pricing section for further details.

 

 

Creating and managing channels

BEFORE YOU START 

  • You can add and combine extra Sales Channels on your Zakeke account without any limitations only if you don't add an extra Sales Channel based on Shopify. You can use Shopify as an extra Sales Channel ONLY if you have Shopify as a master integration.
    For example, if you have a master integration on a Woocommerce store or Etsy, or any other platform supported by Zakeke you CAN'T have Shopify as an extra Sales Channel.
  • You can add a Sales Channel ONLY on the Visual Product Customizer. It DOESN’T work with the 3D Product Configurator.

  • You CAN'T add a Wix, ShopWired, Shopware or Salesforce Commerce Cloud store as Sales Channel, they can only work as master integration.
  • Sales Channels and POD's integrations ARE NOT compatible. This means that your POD catalog is only available for your master integration, not for any other extra Sales Channel you might add.

  • Sales Channels ARE NOT compatible with Bulk Variation Form and Names and Numbers. These tools will only work on your master integration.
  • Sales Channels works ONLY with active subscriptions on Shopify, it does not during trials and also if you have a development store

 

Adding a new sales channel

  1. Go to Sales channels > Add to connect an additional channel

  2. Click on the channel you wish to add and follow the instructions (you find the instructions here as well)
  3. While you integrate the new store you'll be asked whether you want to install it as a new sales channel within your existing account or create a new account. Choose to install it as a sales channel.

If you decide you no longer want to use a channel, from the Sales channels page, click the Disconnect button next to it.

You can also rename a Sales Channel by simply clicking on the settings menu on the right in correspondence to the specific channel you choose. 

 

Pricing

For each channel you add to your Zakeke account you will pay an extra monthly fee of 24.9 USD.

 

Please note

If your account has been created based on Zakeke's older plans offerings, these are the monthly fees you'll pay for each additional sales channel:

  • Advanced $24.90 USD
  • Unlimited $36.50 USD
  • Unlimited + configurator $120 USD

 

IMPORTANT

The extra Sales Channel will work with the same features and limitations you have on your main existing account.

For example, if your plan is Grow, and you add another Sales Channel, the 50 published products limit applies to both Sales channels combined. 

The transaction fee will also be calculated on every Sales Channel.

 

Sharing a customizable product across different channels

  1. Go to Customizable Products > click on the mceclip0.png icon under the Actions menu and then select Add sales channel.

    Img_26.png

  2. Select the Sales Channel.

  3. Select the product on which you want to copy the same settings as the initial customizable product.

IMPORTANT

You can only share a product that is not from one of the third-party integrated POD services.

 

Watch this video to learn how to add an extra Sales channel to your account. 

 

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