Sales Channels let you connect and manage multiple commerce channels from a single Zakeke account, instead of creating a separate account for each one.
Zakeke offers two types of sales channels:
- Online Stores — the e-commerce platforms connected to Zakeke (Shopify, WooCommerce, Etsy, and more) where you sell your customizable products.
- Mini-Sites — standalone customizer portals for B2B sales, kiosks, showrooms, POS, and other experiences that don't require Zakeke embedded in an online store.
This guide covers Online Stores. To set up and use a mini-site, see the dedicated guide > [Read the Mini-Sites guide]
This feature allows you to share all customizable products among several platforms and manage all your orders and stores from a single Zakeke account instead of creating a separate account for each platform.
When do I need a Sales Channel?
You only need to create separate Sales Channels if you actually manage different stores.
You do not need a Sales Channel if you have one store accessible from multiple domains (for example, amazon.it and amazon.com). In this case, it’s still the same store, and only the language or domain changes. If your store is accessible from multiple domains, contact help@zakeke.com for instructions.
Summary
- How it works
- Creating and managing channels
- Sharing a customizable product across different channels
How it works
When you connect Zakeke with your first store, that store becomes the Master. The Master store controls billing and product sync across all your channels. You can then add other online stores to the same account to sell your customizable products across multiple platforms.
If you remove the Master store, all the other connected stores will be disconnected.
Creating and managing channels
Before you start
- You can add and combine extra Online Stores on your Zakeke account without any limitations, you don't add an extra Online Stores based on Shopify. You can use Shopify as an additional online store ONLY if your Master store is Shopify.
For example, if your master store is on Woocommerce, Etsy, or any other platform supported by Zakeke, you CAN'T add Shopify as an additional online store.
- You can use Shopify as an additional online store ONLY on the Visual Product Customizer It DOESN’T work with the 3D Product Configurator.
- You CAN'T add a Wix, ShopWired, Shopware or Salesforce Commerce Cloud store as an additional online store, these can only work as the Master store.
- Additional online stores and POD integrations ARE NOT compatible. Your POD catalog is only available for your Master store, not for any other online store you add.
- If you use Shopify as your e-commerce platform, additional online stores work ONLY with an active Shopify plan, not if your account is in trial mode on Shopify or is a development store.
Adding a new Online Store
- Go to Sales Channels and click + Add Online Store to connect an additional store.
- Click the platform you wish to add and follow the instructions (you can also find them here)
- While you integrate the new store, you'll be asked whether to install it within your existing account or create a new account. Choose to install it within your existing account.
If you no longer want to use a store, open the Sales Channels page and click the Disconnect button next to it.
You can also rename an online store by clicking the settings menu on the right, next to the store you want to edit.
Pricing
An additional monthly fee of $49.00 applies for each online store connected to your Zakeke account beyond the master integration*.
*If your account has been created based on Zakeke's older plans offerings, these are the monthly fees you'll pay for each additional online store:
Advanced $49.0 USD
Unlimited $49.0 USD
Unlimited + configurator $120 USD
Please note
TEach additional online store works with the same features and limitations as your main account.
For example, if your plan is Grow and you add another online store, the 50-published-products limit applies to both stores combined.
The transaction fee is also calculated on every online store.
Sharing a customizable product across Online Stores
- Go to Customizable Products and click the
icon under the Actions menu and then select Add to an Online Store.
- Select the Online Store.
- Select the product on which you want to copy the same settings as the initial customizable product.
Important
You can only share a product that is not from one of the third-party integrated POD services.