Sales Channels

Sales Channels allows you to connect and manage multiple commerce channels to your Zakeke account. Sales channels are the different platforms where you sell your customizable products, such as Shopify, WooCommerce, Etsy, ...

This feature allows you to share customizable products among several platforms and manage all your orders and stores from a single Zakeke account instead of creating a separate account for each platform.

Summary

1. How it works
2. Creating and managing channels
   • Before you start
   • Adding a new sales channel
     • Pricing

3. Sharing a customizable product across different channels

How it works

When you connect Zakeke with your store, that is the master integration. Then, you can add other websites to the same account as new channels to sell your customizable products. 

If you remove the master connection, all other connections got lost.

Also, all channels got billed on your master integration. Refer to the Pricing section for further details.

Creating and managing channels

Before you start

• Sales Channels works with the following platforms:
  • Shopify
  • WooCommerce
  • PrestaShop
  • BigCommerce
  • Etsy
  • OpenCart

and does not work with:

• • Magento / Adobe Commerce
  • ShopWired
  • Salesforce Commerce Cloud
  • Wix
  • Shopware
  • API integrations

IMPORTANT: if one of the stores you wish to integrate is on the Shopify platform, that store must be the master integration because you won't be able to add a Shopify store as an extra channel if the main integration is not Shopify.

• Sales Channels works only with the Product Customizer, no 3D Product Configurator.

• Products with variants can't be shared among multiple channels.

• If you use our native integrations with the POD services, the PODs' catalogs will be available only for the first store that you integrate and won't be available for the extra sales channels.

Adding a new sales channel

1. Go to Sales channels > Add to connect an additional channel

2. Click on the channel you wish to add and follow the instructions (you find the instructions here as well)

3. While you integrate the new store you'll be asked whether you want to install it as a new sales channel within your existing account or create a new account. Choose to install it as a sales channel.

If you decide you no longer want to use a channel, from the Sales channels page, click the Disconnect button next to it.

Pricing

For each channel you add to your Zakeke account you will pay an extra monthly fee that is based on the Zakeke plan you've subscribed for. These are the detailed prices: 

• Advanced Plan: 12 Euro/month for each extra channel added
• Unlimited Plan: 32 Euro/month for each extra channel added
• Unlimited + Configurator Plan: 120 Euro/month for each extra channel added

IMPORTANT: only for those who use Shopify from June 20 the price is different: you pay 15 USD/month for each extra channel added, no matter your original plan.

The extra Sales Channel will also work with the same features and limitations you have on your main existing account. For example, if your plan is Advanced, and you add another Sales Channel, the 25 customizable products limit applies to both Sales channels combined. Same with other limitations like Storage, Product Materials, etc.

The transaction fee, if included in your plan, will be calculated on every Sales Channel.

Sharing a customizable product across different channels

1. Go to Customizable Products > click on the icon under the Actions menu and then select Add sales channel. 

2. Select the Sales Channel.

3. Select the product on which you want to copy the same settings as the initial customizable product.

IMPORTANT: you can only share a product with no variants and that is not from one of the third-party integrated POD services.