Sales Channels allow you to connect and manage multiple commerce channels to your Zakeke account. A sales channel represents any platform where you sell your customizable products — such as Shopify, WooCommerce, Etsy, or other commerce channels — beyond your Master Integration.
This feature allows you to share all customizable products among several platforms and manage all your orders and stores from a single Zakeke account instead of creating a separate account for each platform.
When do I need a Sales Channel?
You only need to create separate Sales Channels if you actually manage different stores.
You do not need a Sales Channel if you have one store accessible from multiple domains (for example, amazon.it and amazon.com). In this case, it’s still the same store, and only the language or domain changes. If your store is accessible from multiple domains, contact help@zakeke.com for instructions.
Summary
- How it works
- Creating and managing channels
- Sharing a customizable product across different channels
How it works
When you connect Zakeke with your store, that is the master integration. Then, you can add other websites to the same account as new channels to sell your customizable products.
If you remove the master connection, all other connections got lost.
Creating and managing channels
Before you start
- You can add and combine extra Sales Channels on your Zakeke account without any limitations only if you don't add an extra Sales Channel based on Shopify. You can use Shopify as an extra Sales Channel ONLY if you have Shopify as a master integration. For example, if you have a master integration on a Woocommerce store or Etsy, or any other platform supported by Zakeke you CAN'T have Shopify as an extra Sales Channel.
- You can add a Sales Channel ONLY on the Visual Product Customizer. It DOESN’T work with the 3D Product Configurator.
- You CAN'T add a Wix, ShopWired, Shopware or Salesforce Commerce Cloud store as Sales Channel, they can only work as master integration.
- Sales Channels and POD integrations ARE NOT compatible. This means that your POD catalog is only available for your master integration, not for any other extra Sales Channel you might add.
- If you use Shopify as ecommerce platform, Sales Channels works ONLY with an active Shopify plan, it does not if your account is in trial mode on Shopify or is a development store.
Adding a new sales channel
- Go to Sales channels > Add to connect an additional channel
- Click on the channel you wish to add and follow the instructions (you find the instructions here as well)
- While you integrate the new store you'll be asked whether you want to install it as a new sales channel within your existing account or create a new account. Choose to install it as a sales channel.
If you decide you no longer want to use a channel, from the Sales channels page, click the Disconnect button next to it.
You can also rename a Sales Channel by simply clicking on the settings menu on the right in correspondence to the specific channel you choose.
Pricing
An additional monthly fee of $49.00 applies for each sales channel connected to your Zakeke account beyond the master integration*.
*If your account has been created based on Zakeke's older plans offerings, these are the monthly fees you'll pay for each additional sales channel:
Advanced $49.0 USD
Unlimited $49.0 USD
Unlimited + configurator $120 USD
Please note
The extra Sales Channel will work with the same features and limitations
you have on your main existing account.
For example, if your plan is Grow, and you add another Sales Channel, the
50 published products limit applies to both Sales channels combined.
The transaction fee will also be calculated on every Sales Channel.
Sharing a customizable product across different channels
- Go to Customizable Products > click on the
icon under the Actions menu and then select Add sales channel.
- Select the Sales Channel.
- Select the product on which you want to copy the same settings as the initial customizable product.
Important
You can only share a product that is not from one of the third-party integrated POD services.