When you receive an order with a customized product, Zakeke generates the print-ready files.
The print files are generated in PDF, PNG, SVG, and DXF formats.
IMPORTANT: The files generated in DXF format do not support raster files and If you activated the Effect in the printing methods you will see also the BMP format, for more information you can see this guide: Engraving.
Zakeke also provides you with the original images uploaded by the end-user, if any.
Print files are stored in the Orders section in your back-office. Depending on the eCommerce platform, you may have a direct link to them even inside the back-office of your store.
For each order, you see several important pieces of information and a preview of the design.
You have two download options:
Download the full zip package containing:
the print-ready files in the format(s) that you have selected in the printing method;
- the original version of the files uploaded by the customer, if any.
an order summary that includes:
details and preview of the design
details on every single element of the design, including coordinates where the design elements are placed in the print area, hex codes of the used colors and font name for the text (see image below).
Download a single print file in the format you prefer.
Please note: With this second option, only the print file of the first side of your product will be downloaded. If you have a product with multiple sides, we suggest downloading the full zip package.
How to change DPI and output format for your print-ready files
By default, Zakeke generates the print-ready files in the four formats (PDF, PNG, SVG and DXF) at 300 DPI. You can change those settings by creating your own Printing Method
Change the way the print-ready files are named
You can set your own rules to name the print-ready files and the zip package by following this guide.
How to create automation with the print-ready files
Zakeke offers you WebHooks to allow you to create your preferred workflow with the print-ready files. If you're looking for zero-code solutions, then you can use one of the third-party services that integrates with Zakeke:
Only for Shopify users: you can activate an option to download the print-ready files directly from your order details page in Shopify.