Invition

Invition is a print-on-demand company specialized in phone cases with a catalog of over 450 products for more than 100 phone models.

With Zakeke, you have access to Invition services, which means you can add hundreds of products for personalization from their catalog to your eCommerce store, and have the orders fulfilled and drop-shipped to your customers automatically.

Connecting Invition with Zakeke

1. Create an account with Invition from this link.

2. Invition will be sending you a Partner Code and an API key.

3. Once you receive the code and the key, go to your Zakeke back-office > Print-on-demand services > Invition and enter them.

4. The connection is now enabled and you can start adding customizable products from Invition catalog.

Adding customizable products from Invition catalog

1. In your Zakeke back-office, go to Customizable Products > Add a Customizable Product

2. Choose Invition to open the catalog of customizable products

3. By clicking on a product, you'll be guided through a few steps. In particular:

   • Edit the default name and the description of the product;

   • Choose the colors and the sizes, if available;

   • Select the sides of the product, if applicable;

   • Set the retail price of the product and your profit;

4. Once you finish all the steps, save the product. A new customizable product will be created to your store and your customers will be able to personalize it by clicking on the CUSTOMIZE button on the product page. 

Note: for products imported from third-party catalogs, it is not possible to change the product images and size and position of print areas because they are automatically provided by the POD services and must follow their rules. However, once the product is created, you can:

• Add a 3D view of the product by using the Zakeke real-time 3D preview feature. You can use this feature instead of the Printful mock-up generator to show a real representation of your products.

• Change the product price.

• Add a pre-made design with editable parts on the product.

To do the above actions, go to Customizable Products and select the product from the list.

Invition dashboard

From this link you can download the Invtion Partner Dashboard. The dashboard is a tool to manage your orders in the Invition Platform easily. With the dashboard you can place orders, change order addresses, cancel items, view products and more.

How to get orders fulfilled

The way orders get sent to Invition for fulfillment changes based on the e-commerce platform you use and payment/check-out settings:

• Shopify

• WooCommerce 

 

For Shopify merchants

Orders are automatically sent to Invition as long as Payment Capture option is set on Automatically capture payment for orders in your Shopify settings.

In order to check your Payment Capture settings go to your Shopify admin panel > Settings > Payment Providers > Payment Capture section.

Please note that orders won't be sent to Printful automatically if:

• your Payment Capture option is set to Manually capture payment for orders (read on the difference between the two options here). In this case, orders will be sent to Invition only once you have captured payment for the order in your Shopify back-office.

• you allow your customers to pay their orders also through a manual method (such as Cash on Delivery or Bank Deposit). In this case, orders will be sent to Invition only once the order is manually marked as paid in your Shopify admin panel.

For WooCommerce merchants

When an order is placed, follow this process:

1. Access the Orders section in your Zakeke back office.

2. Select the line of the new order and click on it.

3. Use the "Send to the POD" button on the top right to get the order sent to the POD.

Important: please remember that if you accept manual payment methods (such as Cash on Delivery or Bank Deposit) or you have disabled the Capture charge immediately option for payment by Credit Card, even if you click on Send to the POD button, orders won't be sent to the POD until the order is "on hold" status because of no confirmation of the payment. To check the payment settings of your store, please go to your WordPress dashboard and then go to WooCommerce > Settings > Payments.