Printful is one of the largest print-on-demand services in the world. Their catalog includes clothing, accessories, home and living items.
With Zakeke, you have access to Printful services, which means you can add hundreds of products for personalization from their catalog to your eCommerce store, and have the orders fulfilled and drop-shipped to your customers automatically.
In this article:
How to use the Zakeke+Printful integration
To make use of the Zakeke and Printful integration, you’ll need to:
create a Printful account
and connect it to your Shopify store from Stores > Choose Platform > Shopify
If you already have a Printful account, just follow the steps here below.
Connecting Printful with Zakeke
- In the Printful dashboard, go to Settings > API > Enable API access > Copy
Important: if you use Printful with more than one store, make sure to choose the right store in the drop-down menu "Choose store".
Go to your Zakeke back-office > Print-on-demand services > Printful and paste the API keys just copied and save.
For now, don't pay attention to the Order Import Settings, you'll learn about it in the How to Get Orders Fulfilled section.
The connection is now enabled and you can start adding customizable products from the Printful catalog.
Adding customizable products from Printful catalog
Before you start
Please make sure of the following points otherwise the integration won't work properly:
Go to your Printful dashboard > Settings > Orders > Sync as you go and make sure that the options Import existing products and Import unsynced orders are checked.
Go to your Printful dashboard > Billings > Billings Methods and make sure that the currency is the same as your Shopify store.
Creating customizable products
In your Zakeke back-office, go to Customizable Products > Add a Customizable Product > Printful
By clicking on a product, you'll be guided through a few steps. In particular:
Edit the default name and the description of the product;
Choose the colors and the sizes, if available;
Select the sides of the product, if applicable;
Set the retail price of the product and your profit;
- Once you finish all the steps, save the product. A new customizable product is created at your store and synced in Printful.
Important: Usually, it takes a couple of minutes to have the product synced in Printful. We suggest not to make any order before the sync process is completed.
How to get orders fulfilled
Orders are automatically sent to Printful as long as Payment Capture option is set on Automatically capture payment for orders in your Shopify settings.
In order to check your Payment Capture settings go to your Shopify admin panel > Settings > Payment Providers > Payment Capture section.
your Payment Capture option is set to Manually capture payment for orders (read on the difference between the two options here). In this case, orders will be sent to Printful only once you have captured payment for the order in your Shopify back-office.
you allow your customers to pay their orders also through a manual method (such as Cash on Delivery or Bank Deposit). In this case, orders won't be sent to Printful until you manually mark them as paid in your Shopify admin panel.
Important: when you activate the integration with Printful, you can choose whether to have the orders from Zakeke imported as drafts in your Printful account and manually confirm them to be fulfilled or have orders automatically fulfilled by Printful without having to confirm them.
The default setting is on "manually import".
To change it go to Product Providers API Keys in your Zakeke back-office and under the Printful tab activate the option Automatically confirm orders to be fulfilled.
Please note that if you activate the automatically fulfilled option, you won't be able to edit the print files before fulfillment as they'll be sent directly to Printful from Zakeke.
Orders in Printful
While the order is immediately created in Printful, you may continue to see it as Not Synced for a few minutes because Zakeke is still generating the print files and attaching them to the order in Printful.
Once the print files are attached, you will no longer see the Not Synced product in the order and it will be ready to get fulfilled and shipped by Printful.
If your questions are not replied in this guide, please take a look at our FAQ section dedicated to Print-on-demand services integrations.
For products imported from third-party catalogs, it is not possible to change the product images and size and position of print areas because they are automatically provided by the POD services and must follow their rules. However, once the product is created, you can:
Add a 3D view of the product by using the Zakeke real-time 3D preview feature. You can use this feature instead of the Printful mock-up generator to show a real representation of your products.
Change the product price.
Add a pre-made design with editable parts on the product.
To do the above actions, go to Customizable Products and select the product from the list.